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Terms & Conditions

Acceptance of the Terms

By registering for an account on our platform, Free Spirit Bingo (hereinafter referred to as "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You must be at least 18 years old to use this website.

Eligibility Requirements

You must meet the following eligibility requirements to register for an account:

  • Be at least 18 years old
  • Not be a resident of any restricted country (as defined in our "Geographic Restrictions" section below)
  • Provide accurate information when creating your account

Minimum Age Requirement and Geographic Restrictions

The Platform is not intended for individuals under the age of 18. By using this website, you confirm that you are at least 18 years old.

We reserve the right to restrict access or use by residents of certain countries due to local laws or regulations. This list includes (but may not be limited to) restricted territories such as Afghanistan, Algeria, Australia, Bahamas, Belgium, Botswana, Cambodia, Canada, China, Costa Rica, Cyprus, Denmark, Estonia, France, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Japan, Laos, Malaysia, Mongolia, Morocco, Nepal, Netherlands, New Zealand, North Korea, Pakistan, Philippines, Portugal, Romania, Russia, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Syria, Taiwan, Thailand, Turkey, Uganda, Ukraine, United Arab Emirates, USA.

Account Registration Rules

  1. You must provide accurate and truthful information when registering for an account.
  2. You are only allowed one account per user.
  3. We reserve the right to terminate or refuse any registration due to suspected false or incomplete information provided by you.

One-Account-Per-User Policy

Each user is restricted from creating more than one account, whether it be under their name, alias, email address, IP address, credit card number, etc. Any duplicate accounts will result in termination of all associated accounts and may incur further action at our discretion.

Identity Verification and KYC (Know Your Customer)

We reserve the right to request identification verification or other supporting documentation from you before allowing access to your account, requesting withdrawals, or continuing use of the Platform. This is necessary for us to comply with anti-money laundering regulations and ensure we are meeting all regulatory requirements in relation to user identity.

Account Accuracy Obligations

You must keep accurate information about yourself up-to-date at all times within our system. Failure to do so may result in account restrictions, suspension or closure.

Account Security Responsibilities

  1. You must maintain the confidentiality of your login credentials.
  2. You are solely responsible for all actions taken under your account(s).
  3. We accept no liability for losses due to unauthorized access to your account resulting from a failure on your part to keep login details secure.

Login Credentials and Password Protection

You must ensure that you only use unique and robust login passwords, avoiding the re-use of easily accessible or compromised ones (e.g., birthdays or common dictionary words). You should also take steps to protect your computer(s) against malware, spyware, viruses and other internet security threats which might put your account at risk.

Restricted Behaviour and Prohibited Activities

We prohibit users from engaging in any behaviour that is detrimental to the Platform's operation, reputation, or any associated personnel. Such activities include but are not limited to:

  • Collusion
  • Multi-accounting (See: One-Account-Per-User Policy)
  • Cheating software
  • Involvement with third-party softwares for automation of gameplay

Bonus and Promotion Rules

We reserve the right at any time to alter, cancel or amend any promotion offered. Some promotions may be subject to specific terms and conditions, in which case these will be specified within the relevant promotional material.

Wagering and Gameplay Conditions

  • The minimum bet size for each game varies
  • We are entitled to void gameplay if a system error is detected
  • Winnings from progressive games may require an additional verification process before payout

Bonus Abuse Prevention

We operate under strict guidelines set by gaming authorities. Excessive or irregular use of bonuses, such as those derived from excessive depositing and playing patterns indicative of bonus abuse will be investigated.

Responsible Gambling Expectations

You must only gamble with funds that you can afford to lose without facing significant financial difficulties. We encourage users to take regular breaks when playing games, set spending limits on their account or utilize the built-in responsible gaming tools available on our platform.

Self-Exclusion and Account Restrictions

We offer an option for self-exclusion which completely removes access to your user account(s) from the Platform. If you have registered for this feature it is likely due to gambling problems; please seek support through organisations such as GambleAware.org (www.gambleaware.co.uk). Where possible, we will try to resolve issues of restricted accounts or those seeking further protection within our system.

Game Fairness and RNG Systems

Games provided are audited regularly by third-party testing agencies for fairness and adherence with international gaming regulations. Our Random Number Generator(s) generate outcomes based upon probability rather than influence from external sources or biased code implementations.

Technical Interruptions or Voided Gameplay

We reserve the right to void gameplay or restrict user access temporarily if technical difficulties, server maintenance or unexpected bugs occur which might result in uneven results or compromise platform integrity. Every effort will be taken by our developers to minimize such incidents but at times it cannot be completely eliminated due to complexity and ongoing changes in technology.

Suspension or Closure of Accounts

We reserve the right to suspend access temporarily if we have reason to believe a user has been attempting bonus abuse, colluding with other users or engaging any activity detrimental to our business. In circumstances where an account is deemed closed for cause your balance will be returned on request via documented withdrawal processes.

Intellectual Property and Platform Ownership

You must not reproduce or otherwise use our trademarks without consent from Free Spirit Bingo.

Limitation of Liability

In no event shall we (or our directors, officers, employees) be liable to you in any way relating to this website for any losses arising as a consequence of:

  • System downtime
  • Withdrawal processing times
  • Technical issues with external services
  • User error or misuse

We accept no liability what-so-ever for loss arising from gambling.

Modification of Terms

We reserve the right at our sole discretion to modify these terms in whole or part without prior warning. You are always best advised to check the 'Terms and Conditions' page here on our website when seeking clarity regarding changes made after an initial visit to Free Spirit Bingo.

Contact or Support Guidance

If you have any queries about this document, please feel free to contact us using one of the following methods:

  • Our Contact Form located under the "Support" tab
  • Email

We are committed to providing excellent customer service at all times.